About Us

About Us – Jozaken

Welcome to Jozaken, your trusted online destination for quality and affordable products in Kenya. Based in the heart of Nairobi, we specialize in delivering a wide range of items including TV and Audio, Home Appliances, Fashion and Baby products. All at competitive prices.

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Who We Are

Jozaken is a proudly Kenyan-owned business located along Pumwani Rd, Nairobi, Nairobi County 00100. Since our founding, we’ve been committed to making shopping easy, safe, and affordable for everyone in Kenya. Whether you’re looking for the latest tech gadgets or everyday household items, you can count on us for top-notch quality and genuine service.

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Our Mission

To simplify shopping for Kenyans by offering a wide selection of reliable products, fast delivery, and excellent customer service — all from a platform you can trust.

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What We Offer

• TV and Audio
• Home Appliances
• Fashion
• Baby products

All our products are carefully selected and sourced from trusted suppliers to ensure the highest standards.

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Why Shop With Us

• 🚚 Free Delivery within Nairobi CBD
• 🔒 Secure Online Payments
• 🔄 Easy Returns & Refunds
• 📦 Verified Products Only
• 💬 Quick, Reliable Customer Support

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Customer Service

We care about your shopping experience and are always ready to help. If you have questions about our products, need support, or want to provide feedback:

• 📞 Call/WhatsApp: 0722289487
• 📧 Email: info@jozaken.co.ke
• 📍 Visit: Pumwani Rd, Nairobi, Nairobi County 00100, Kenya

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Our Commitment

We’re more than just an online store — we’re your shopping partner. Our team is dedicated to providing:

• ✅ Accurate product listings and transparent pricing
• ✅ Fast and reliable delivery
• ✅ Hassle-free return and refund policies
• ✅ Responsive customer support

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Thank you for choosing Jozaken. We look forward to serving you!